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Mastercard ExpenseFinance & operations

From receipt to approval.

Corporate expenses from receipt to approval

01 / CHALLENGE

Before.

Employees sent receipts via email and messaging apps, accounting copied amounts into a spreadsheet by hand, and approvers learned about an expense only once the report was already built. The status of any expense had to be pieced together from chat threads, and coding errors surfaced at month-end close.

02 / SOLUTION

What we built.

We built a single workflow: a receipt goes into a queue, its data is recognized and checked, expenses get coded and roll up into a report, and approval happens inside the system with roles and an action history.

03 / OUTCOME

What changed.

One path for every expense, from receipt to decision. Accounting reviews instead of retyping; status is visible without asking in chat.

04 / PROCESS IN THE SYSTEM
01Receipt
02Review
03Report
04Approval
SEE IT IN ACTION

From description
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